DEI Foundations designed specifically for front line staff & customer-facing employees.
This program equips people in customer service roles with the tools needed to ensure a welcoming and inclusive environment. Participants will learn about human rights and practice ways to respond effectively to situations involving diverse needs and identities.
Interactive learning and role playing are used to simulate the service environment.
Our half day programs are held in your offices or store locations for convenience
Advanced Training for Department Leaders + Managers
Pre-requisite: DEI Foundations Certificate
What do managers and team leaders need to know to prevent a toxic culture and foster positive conditions for diversity and inclusion?
This workshop will provide people already engaged in DEI work with the tools to ensure sustainable results, including key considerations for training and policies.
Our half day programs are held in your offices for convenience